At ToonKart, customer satisfaction is our top priority. However, due to the nature of digital products, we follow a strict yet fair refund policy.
🔹 7-Day Refund Policy
We offer refunds only within 7 days of purchase, subject to the following conditions:
✅ Eligible Refund Conditions:
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You've purchased a digital product but did not download the files
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There is a technical issue on our side (broken file, wrong file sent, etc.)
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The product does not match the description provided on the website
❌ Non-Refundable Situations:
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You changed your mind after purchase
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You downloaded the product and then requested a refund
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You purchased by mistake but accessed the content
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The product was used partially or modified
📝 How to Request a Refund:
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Email us at support@toonkart.in within 7 days of purchase
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Mention your Order ID, reason, and any supporting screenshot(s)
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Our team will review and respond within 2-3 working days
💳 Refund Process:
If approved, your refund will be processed back to your original payment method within 5–7 business days.
📌 Note:
To prevent abuse, ToonKart reserves the right to refuse refunds to users who show patterns of frequent refund requests or misuse of content.
🤝 Need Help?
For any query or clarification, feel free to contact us at:
📩 support@toonkart.in